Disk Space Quotas
Disk space quotas are set for all users of the GWMail system. A
user may only store mail on the GWMail system up to their allocated disk space
quota.
Weekly e-mail notifications are sent to the e-mail account if the account is at 75 percent utilization and once a day if the account is at 90 percent utilization. You can view your quota on the Account Management Console. If an individual reaches 100 percent utilization of their disk quota, he or she will be unable to receive any additional messages until mail is deleted.
The disk quotas are set based on the GW NetID account type, as
follows:
- Student: 20 MB
- Faculty: 50 MB
- Staff/Research Professional: 50 MB
- Temporary Staff: 20 MB
- Faculty Emeriti: 50 MB
- Visiting Scholar: 20 MB
- Contractor/Consultant: 20 MB
- Friends of the University: 20 MB
- Organization, Student Organization: 20 MB
- Organization, All Other: 50 MB
Disk quotas are set based upon the initial GW NetID account type
at the time of account creation, as defined by the Banner system. Those who
qualify for multiple types receive the highest quota for which they are
eligible.
If an account holder has a change in account type that results in
that individual being eligible only for a lower quota than his or her current
quota, his or her quota will be reduced to the lower amount. However, prior to
reducing the quota, a notification will be sent to the user via e-mail,
followed by a three-month waiting period. If the individual's account type has
not changed during that three-month period, the lowered disk quota will be
placed into effect.
Quota Increases
Quota increases are available to faculty, staff and department
classifications only. An increase to 100MB is available through this online form. Increases in excess of 100MB may be requested by faculty, staff, and departments in 50MB increments for
an additional fee.
For more information, view the GWMail Policy.
Account Eligibility
In order to keep a GW e-mail account, the group or individual must
maintain eligibility for a GW NetID account. NetID accounts may be termed
“inactive” or “purged” for reasons detailed in the GW NetID Policy, in which
case access to the GWMail system would be revoked and, in the case of “purged”
accounts, all e-mail irrevocably deleted.
Account Status
A NetID account may have
one of three statuses: active, inactive, or purged.
Active Accounts
Active accounts are
fully functional.
Inactive Accounts
A NetID with a status
of “inactive” cannot be used to authenticate to or access any
Please see the related
procedures for when account statuses may be changed to
Purged Accounts
Purged accounts have
the same restrictions as inactive accounts, with no
- Any account that
retains a status of "inactive" for a continuous period of three months
- Any account that
retains a status of "purged" for a continuous period of nine months will
Account Reinstatement
An account with a
status of "inactive" or "purged" may be reinstated (i.e., returned to
Once removed from the
system when an account is purged, e-mail cannot be restored to
Account Deletion
An individual may
request deletion of his/her account. The account to be deleted will
As noted in the "Purged Accounts" section above, any
account that retains purged status
Duplicate Accounts
In the unlikely event
that an individual is found to have more than one NetID account,
that person will be
contacted by ISS and asked to choose an account to be deleted. The
account deletion will
be handled in the same manner as an individual account deletion
request (described in
the "Account Deletion" section
above).
If the account holder
fails to respond to the ISS communication within one month,
For more information, view the NetID Policy.