Information Systems & Services

	Students Student Technology Services (STS) offers support for technology services to GW students. STS service offerings include:
	Residence Hall Technology Support ResNet/Internet Connection Cable Television Telephone, including Voice Mail/Call Waiting Sign-up Desktop/Laptop Support Windows/Mac Operating Systems Symantec Anti-Virus/Firewall Dell & Apple Warranty Support Malware Removal/Cleaning Anti-Spyware Software Technology Support GWireless Microsoft Office Support NetID Account Setup and Password Reset Colonial Mail, Alternate Mail Clients, and Web Browsers Blackboard Support Banner PIN Resets GWeb Information System and GWid Support ACAD Web Page Support
	Student Technology Services (STS) City Hall 114, 950 24th Street NW Walk-in Hours: Monday-Friday, 9 a.m. to 5 p.m. STS Hotline: (202) 994-7041 Hotline Hours: Monday-Friday, 9 a.m. to 7 p.m. Web Site: http://iss.gwu.edu/sts E-mail: sts@gwu.edu

	Faculty & Staff The ISS Help Desk offers support for technology services to GW faculty and staff members. The Help Desk is open Monday through Friday, from 7 a.m. to 7 p.m. You can speak with a Help Desk technician by calling (202) 994-5530. You can also visit the Virtual ISS Help Desk to: Create your NetID/GWMail (e-mail) Account Retrieve your GWid Access GWireless Download Software ... and more! Systems Access Enterprise Accounting Systems (EAS) Web Site Banner Web Site Virtual Private Network (VPN) Account Access Voice/Data Services Customers can submit online orders for these services. Voice and/or Data Orders Voice Mail Orders Long Distance Codes Conference Call Services Dialing Information Frequently Asked Questions Telephone Repairs Web Services Web Account Requests Web Site Development Contract Services Customers can submit online requests for these services. Local Support Partners (LSP) Program Desktop/Computer Support Novell Services Managed Servers Training Desktop Applications Bulk Buy Desktops and Laptops Printers and Scanners Mass E-mails Mass E-mail Requests Other GW Information Technology Resources Academic Technologies Center for Innovative Teaching and Learning (CITL)